Details of how we work and what you can expect of us

Just to make clear exactly what you can expect from us, here are details of how we work. We like to be as up front as possible with our clients and not hide anything in the fine print. We feel the following are very reasonable and are what you would expect from a company such as ourselves. If you have any concerns about any part of the following please do not hesitate to contact us.

STAGE 1: Register Your Interest

If you are interested in a website please don’t hesitate to contact us. We will be happy to provide you with a free quote.

STAGE 2: We Give You a Quote

Based on the information you provide us we will give you a quotation for the design & development of your website.

STAGE 3: We Gather Information

If you are happy with the quote we give you, we will start gathering information to help us build your website. This will include things such as such as your preferred colour scheme and examples of other websites you like. This can be done either in person during a meeting at our premises or yours, or can be done via phone or email. If you already have text drafted out for your pages this is great and we would ask that you email this across to us together with any images you have.

STAGE 4: You Pay 50%

Before we start work on your website we require that you pay 50% of the agreed price of your website. We will send you an invoice for this and once this has been paid we will be able to commence work on your website. (The remaining 50% is due when you are happy with the website and ready for it to go live.)

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STAGE 5: Website Development

We will aim to have the main home page ready to show you within 1 month of you paying your first 50% invoice and in most cases we will have a lot more than this to show you. The website will be built behind a “Coming Soon” page so that only you can view it by logging in with details we will provide you with.

STAGE 6: Amendments

We will liaise with you regularly during the development stage to ensure you are happy with how your website is looking. We will make amendments to the site based on the feedback you give us.

STAGE 7: You Pay Remaining 50%

When you are happy for the website to go live, we will send you an invoice for the remaining 50%.

STAGE 8: Website Goes Live

We will make the website live on your chosen domain as quickly as we can after you have paid the remaining 50%. We will remove the ‘Coming Soon’ page so that everyone can view the website.

STAGE 9: Monthly Payments

We offer 3 monthly packages for our ongoing support and hosting and you will need to select the one most suitable for you. Your first monthly payment will be due 1 month after the website goes live.

We can provide you with a login to your website so that you can add content such as blog posts and products (if you have an e-commerce website). If you require a more substantial update making to your website you can contact us. The amount of time we spend updating your website depends on the package your are on.